Demonstrating Dedication To Excellent Buyer Service
Suttons is happy to announce that it has achieved a milestone 50,000 5-star opinions on Trustpilot, demonstrating the model’s dedication to providing a wonderful buyer expertise.
Based in 2007, Trustpilot is a free and open evaluate platform, working to construct belief between shoppers and companies. This on-line evaluate neighborhood connects companies and shoppers via real suggestions from prospects about their shopping for and repair experiences.
Suttons’ Profitable Strategy
Suttons’ dedication to steady enchancment generates a constantly excessive stage of 5-star opinions:
• Working the perfect plant care at its nursery amenities
• Bespoke and distinctive packaging to assist merchandise in transit
• Greatest in school courier companies, chosen to go well with product supply on a person foundation
Kris Collins, Head of Horticulture at Suttons commented:
‘This excessive stage of high scoring 5-star opinions is testomony to our dedication to excellence throughout all the enterprise. We goal to make sure we constantly produce the very best quality backyard crops, and guarantee they attain our prospects in high situation.’
Louise Williams, Head of Buyer Service at Suttons commented:
‘We’re immensely proud to have reached this milestone, which holds particular significance because it’s based mostly on real buyer suggestions. Offering glorious customer support is our high precedence, and this achievement offers us confidence that we constantly ship excessive requirements of care.
It additionally highlights the dedication and laborious work of our buyer care workforce, who go above and past to take heed to and assist our prospects. Thanks to all who’ve positioned their belief in us.’
About Trustpilot
Trustpilot started in 2007 with a easy but highly effective concept that’s extra related at the moment than ever — to be the common image of belief, bringing shoppers and companies collectively via opinions.
Trustpilot is open, impartial, and neutral — they goal to assist shoppers make the fitting decisions and companies to construct belief, develop and enhance.